Case Studies of Quality Management - Quality Measuring

Alexandre Afanassiev would like to improve human resource management within his department and plans on creating a system for quality control. In the United States, he studied quality management in education in order to find appropriate models for his university.

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Alexandre Afanassiev, of the Irkutsk State University, Russia, hosted by the University of Vermont, was a 2002 University Administration Support Program (UASP) fellow.